Refund Policy
Last Updated: May 2026
GPA Academy aims to provide high-quality educational services and transparent payment policies.
1. Digital Services
Due to the nature of digital educational content and online training, some services may become non-refundable after access is granted.
2. Eligibility for Refund
- Duplicate payment transactions.
- Technical payment processing errors.
- Failure to deliver purchased service.
3. Non-Refundable Cases
- Completed training sessions.
- Issued Certificates
- Downloaded educational materials.
- Violation of platform policies.
4. Refund Request Process
Users must submit refund requests via official email within 7 days of payment.
5. Processing Time
Approved refunds may take between 5–14 business days depending on the payment provider.
6. Chargebacks
Unauthorized chargebacks may result in suspension of access and future services.
GPA Academy reserves the right to review each refund request individually to ensure fairness and prevent misuse.
7. Contact Information
Email: [email protected]
Website: https://gpa.ac